about us mission vision and values

The mission

To learn more about us, we need to explain our mission. The core mission of The UX Project is to provide quality websites that make your website visitors happy. A poorly designed website can lead to frustrated visitors, missed opportunities for sales, and potentially very unhappy customers. We aim to change that – one website at a time.

How? It’s simple. We have the experience needed to design user friendly websites, and we use very clever tools that help us analyse the results.

The UX in the UX Project refers to User Experience. If your visitors have a great user experience, it puts them in a positive mindset with regard to your business. Not to mention if their buying/booking process is problem free and the information they seek can be found, they will be more likely to purchase.

How we operate

At the UX Project we service websites across Australia. We offer a range of services and pricing structures to suit different clientele. We understand that a website can be a big investment for your business so we want you to make sure you get only what you need.

Most communication is conducted through the use of emails which is my preferred mode of communication. We do use tools such as Trello, Microsoft Teams and collaborative documents (Google docs) with some of my clients. These be used to keep you in the loop and help you stay involved.

We pride ourselves on meticulously updating clients on work and work progress. Depending on how much involvement you want, this can consist of simple regular updates, updates with links and screenshots after important milestones, and even screenshots of optional design elements for you to choose from.

The People

Hi, I’m Michelle and I will be your primary contact and website guru. I have a background in teaching and small business, as well as a bachelors degree, and certification in small business management and website development. 

I am the one that does the work. Whatever coding necessary – graphic design, content creation, industry research… I believe it’s better for the person you communicate with to do the work rather than outsource it to an outside developer.

My skills and knowledge base include digital marketing strategies for both product and service-based businesses, art and design, all aspects of web development including coding languages (css, php, html, and javascript).

I am located in Perth, WA. If you would like to know more about us, don’t hesitate to get in touch.